Everything a field service dispatch operation needs, engineered to work together. No integrations, no per-user fees, no enterprise gatekeeping.
Your customers know exactly where their tech is before they even have to ask. The moment you dispatch, they get an SMS with a live tracking link. No app. No login. Just a link.
From first call to closed job — ArrivedHQ handles the flow automatically.
Lead arrives (call, form, or manual entry). Dispatcher creates job and drops it on the board. All customer info captured.
Dispatcher assigns a tech. Tech gets a job link on their phone. Customer gets a live tracking SMS automatically.
Tech marks complete. Invoice generated. Review request sent. Partner commissions calculated. Done.
See every tech on a live map. Know who's closest, who's available, and dispatch the right person in seconds. Customers get a tracking link automatically.
Techs get a PWA on their phone — no app store install. Accept jobs, update status, capture photos, and broadcast GPS. Works on any smartphone.
Dispatch confirmations, live tracking links, ETA updates, job completion notices, and review requests — all sent automatically. Zero manual follow-up.
Run multiple locations, brands, or franchise units from one dashboard. Each location gets its own data, branding, and team — you see everything.
Track partner commissions with flat or percentage splits. Pay-per-lead billing for referral partners. See exactly what you owe and what each partner earns.
Connect Google Search Console and see which keywords drive leads. Track ranking positions, click-through rates, and organic traffic growth right inside ArrivedHQ.
A live kanban board showing every active job, its current status, and which tech owns it. Assign, drag to reassign, and escalate unassigned jobs in two clicks.
Every status change, GPS ping, and dispatcher action reflects instantly — no page refresh needed.
Unassigned jobs turn yellow at 10 minutes, red at 20. You'll never miss a stale job again.
Click any job card to see the customer, address, notes, call logs, and revenue — all in one panel.
Techs open a PWA link on their phone — no app install, no onboarding friction. Their location streams live to your dispatch map. You see who's close, who's stuck, and who's available.
Browser-based PWA. iOS, Android, no app store, no MDM. Techs open a link and tap "Allow location."
GPS only runs during active jobs. Dispatcher closes the session, tech's phone stops broadcasting. No tracking off the clock.
When dispatched, customer gets an SMS with a live map showing their tech's location and ETA. No phone calls asking "where is he?"
The moment a tech is dispatched, an automatic SMS goes out with a live tracking link. Your dispatcher doesn't do anything. It just works.
"Your tech Mike is on the way. Track him here: [link]" — sent automatically on dispatch.
The customer's tracking page calculates ETA based on tech's current speed and distance. Updates every 30 seconds.
Customer gets a "your job is complete" message when the tech marks it done. Optional invoice link included.
ArrivedHQ monitors every active job and flags anomalies before they become problems. Unassigned too long, tech not moving, invoices missing — you're notified, not surprised.
Set your own alert rules. Unassigned after 5 min or 15 min? Stationary alert at 20 or 45? Your call.
Alerts appear on the board and optionally push to your phone. Nothing falls through while you're away from the screen.
Most field service businesses have 5-15 referral partners and no idea which ones actually drive revenue. ArrivedHQ tracks every lead source, job outcome, and revenue share so you're making decisions with data.
Leads sent, conversion rate, revenue generated, average job value — per partner, per month.
Assign partners to geographic territories and track performance by area. Great for multi-location operations.
Set flat or percentage commission rates. See what you owe each partner at a glance. No more manual spreadsheets.
When a job closes, ArrivedHQ sends a review request automatically. No staff follow-up required. Businesses using this see 3-4× more reviews within 90 days.
Review request sent the moment tech marks job complete. Timing is perfect — customer satisfaction is still fresh.
See which techs generate the most reviews. Reward your top performers. Coach the ones falling behind.
Link goes straight to your Google review form. Fewest clicks = highest conversion. No third-party review gates.
14-day free trial, no card required. Set up takes under 10 minutes.
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